FAQs

Here are some answers to frequently asked questions.  If you still have more questions, please email Hannah at littlesplashes@gmail.com. She is mostly in the water & returns emails on Monday's & Friday's. 

Frequently Asked Questions

How can learning to swim early benefit my child ? 

Proven research to create a unique swim experience and class curriculum to help maximize your child’s cognitive development, both in and out of the water. Decades of scientific studies show that the most optimal way for kids to learn is through guided play because it provides a solid foundation for emotional and intellectual growth in regards to problem-solving skills, creativity and academic knowledge. Everything we do at Little Splashes  Swim School is backed by this science. Your child may just appear to be having fun, but a lot more is happening beneath the surface. We work to boost our students’ development by celebrating every achievement they make on an individual level. Our methods allow your family to focus on fun while we make sure that your swimmer is learning and growing behind the scenes.

What age should a child start swim lessons?

Our swim lessons are available for children infant 6 weeks to 5 years old.   No matter what age your child is, it is NEVER too late to start swim lessons.  If you have an older child with fears please email Hannah for further information as we are building a swim program for ages 5-8 in the fall at Hampton Inn. 

 

How do I change my Child's class in the parent portal?

Once you book your day & time Hannah or the admin will have to change your class. Please email littlesplashes.com immediately if this happens. No cancellations once you have your time slot, it's considered sold & no longer marketable. However if your spot can be filled you can get a refund minus a $25 fee.

 

What is the student-instructor ratio?
We provide small, intimate class sizes to help ensure a safe environment for your child to learn to swim.  Our Group Lessons have a maximum of 3 students to 1 instructor- one of the lowest ratios in the industry.  Our Beginner Lessons have a class ratio of 2 students to 1 instructor.  Our Private Lessons provide one-on-one instruction.

Can I do Drop-ins or just pay for classes we can attend? 
Unfortunately no, this is a very small business that is only open  7 months out of the year with limited days, hours & very limited pool space.  This is how I can keep the student-instructor ratio so small. Any classes missed the money goes into the scholarship fund that goes to 10 families a season. In the baby/parent classes, you can gift or sell your spot to a friend for the classes you will miss. The benefits for swimming 2x a week is much more beneficial than one.

What Swim diapers do you suggest? 

NOT the disposable one’s. You can check out suits here & order through me! These are the only diapers I have found that keep accidents out of the pool! If your child gets cold in the water the wet suits are amazing! https://us.splashabout.com/ 

all non-potty trained children must wear a happy nappy suit. If an accident happenes the pool has to be closed for 2-4 hours while shocked! 

How long are the lessons?
Lessons run 15min-25min
Hannah has found after 20 years of teaching this to be the optimum length of time for focused learning and fun for young children.

What temperature is the pool?
Hampton Inn is kept at 88 degrees

The therapy pool one on one lessons is kept at 90 degree's 

The Tucker Rd location is kept at 88-90 degrees 

Please note sometimes are heaters can have issues & colder temperatures can happen from time to time. 

All of these heaters take a lot of money to run but the younger children respond much better in heated pools.

It is suggested to try different water temperatures out for your children

Why Swim Caps?
Swim caps keep the pool much cleaner and saves time on getting hair out of the way. They are washed nightly and available this year to purchase your own or new families will receive a cap with the registration fee. 

What is the parent portal?
When you register you will be given your login information. Here you view your classes & balance owed. You cannot change your class without teacher's permission.

What is your make-up policy & refund policy? 
MAKEUP POLICY:  NO MAKE UPS. You are responsible for payment for your student’s classes WHETHER OR NOT YOUR STUDENT ATTENDS. We offer a low student to teacher ration ratio, missed classes will not result in make-up classes, prorated tuition, or refunds. There are still many expenses for the facility and Instructors. No refunds for classes missed including your chosen holiday. Every effort to fairly handle absences due to serious illness will be taken.  We have 4 Mother Nature days a year. Classes canceled due to snow, ice, fires, etc will not be made up as we still have to cover the expenses for those days. IF I have a sick day  that is not covid I do my best to offer a make-up 

*No refunds will be given*

Once we have reserved the time slot for you, that spot is considered sold and is no longer marketable. Please feel free to give or sell your child’s time slot to a family member or friend if the lessons cannot be made. Kindly understand that when scheduling lessons it is your responsibility to make sure that vacation, appointments, and health concerns do not interfere with your scheduled lessons.

If there is a person on the waiting list & I can fill the spot you will get a refund minus a $25 set up/change fee. 

COVID-

Unfortunately, due to the long length of the closures and the short length of the swim season, as well as previous experiences with Covid-19 closures, Little Splashes, LLC will not be able to offer make-up or credit for lessons cancelled due to Covid-19. Little Splashes, LLC is a small business and the pool and staff are still being paid even if classes are cancelled for reasons that are out of our control. So, to try and make sure we limit this as much as we can, we're going to be extra cautious around the pool. Safety is paramount for teachers, students, parents and guardians.   NO MASK ARE ALLOWED IN POOL FOR CHILDREN. Do NOT attend class if you or anyone in your household has: Fever or chills Cough Shortness of breath or difficulty breathing Fatigue Muscle or body aches Headache New loss of taste or smell Sore throat Congestion or runny nose Nausea or vomiting Diarrhea Please also let Little Splashes, LLC know immediately. This is a list of the symptoms of COVID-19 from the CDC. Knowledge about Covid-19 changes frequently, so please be aware of and follow the guidance provided by cdc.gov. THIS IS A VOLUNTARY RELEASE OF ALL CLAIMS BY YOU. PLEASE READ CAREFULLY BEFORE SIGNING. I have read this Waiver and understand that I have given up substantial rights by signing it and have signed it freely and voluntarily.

Dry Drowning….

Please take the time to read some of these articles if this is a concern or fear for you. In all my years of training this has never occurred and many cases called “dry drowning” were in fact not the case.

https://www.mdedge.com/ccjm/article/168988/emergency-medicine/dry-drowning-and-other-myths

https://www.sciencedaily.com/releases/2018/06/180606163050.htm

https://consumer.healthday.com/general-health-information-16/emergencies-and-first-aid-news-227/don-t-panic-over-dry-drowning-reports-er-docs-say-733294.html